MoversBoost Terms of Service
Service Provider, MoversBoost (CharacterPlanet LLC) agrees to provide Client with Packages (SEO and/or PPC) and Reporting Services as described in this marketing agreement. Project will start upon this agreement’s signing work, and successful payment, on a Month to Month subscription. Client can cancel anytime, for any reason via email, phone, or text. If requested, a confirmation email will be sent to the client for their records.
Reporting
Provider agrees to provide Client with monthly reports detailing activities performed for the previous 30 day period.
Provider and Client agree to make themselves available for a monthly call to discuss this report and any upcoming projects related to this agreement.
Provider agrees to make every effort to produce reports that are easy to read and comprehend and clearly indicate the benefits that activities have had for the Client.
Assignment of Rights
For the purposes of receiving professional digital marketing services, Client agrees to provide the following:
All back-end access to the web site needed for the uploading of new web pages, and making changes on the web pages for the purpose of on-page optimization.
Permission to communicate directly with any and all necessary staff including third party vendors.
Full access to all existing website analytics platforms, such as Google Analytics.
Consent for use of all copyright material for the use of creating informational pages as well as use for anything else deemed necessary by the service provider for needed optimization.
Non Disclosure Agreement
Premium Tiers: $1998+
MoversBoost controls software, paid plugins and services for its active clients. Upon termination, MoversBoost will cease function of any paid, premium plugins such as, but not limited to Google AMPforWP. Any free or pre-existing plugins will not be removed upon cancellation. (Deactivation and deletion of plugins) This can be done directly through WordPress admin, or remotely via plugin APIs by MoversBoost to protect its intellectual property. If MoversBoost converted the client’s website from another platform (such as Wix, Weebly, Godaddy, etc) to WordPress, the client will receive all the new WordPress files, and use default mobile version as an attachment via Google drive (or another file sharing protocol) in an email. If a client’s website was already on WordPress, but they opted for a new WordPress website built by MoversBoost, they will be given all the files and database, for the new WordPress website, as attachments for their new website, using default mobile. If MoversBoost was hosting the client’s WordPress website, hosting will be canceled upon termination. MoversBoost will help client’s move to a different hosting platform if information such as logins is available. If MoversBoost created the SSL certificate, it will cease its https function upon termination.
Basic Tiers $247 – $1997
MoversBoost controls and maintains the website and all webpages created. Upon termination these webpages will cease to load. Any ads related to the service will also be canceled.
IP Access
Provider will not supply viewer access or any access to Google Ads, Microsoft Ads, Facebook Ads, Youtube Ads, Linkedin Ads, or the server. These accounts and services are the IP of MoversBoost, wholly owned by the entity. The daily spend is set within each platform using a Shared Daily Budget, and is not guaranteed to spend the full amount each day. The amounts and strategy listed in this agreement are subject to change. The service remains month to month, and the Service Provider maintains the sole discretion to alter any strategy, not limited to SEO, Ads, the actual monies spent, and where it was allocated.
MoversBoost AI Landing pages, combining service and service area are directly controlled and maintained by MoversBoost plugins and IT department, and will cease function upon termination. Mover Boost custom software forms such as but not limited to Request a quote are controlled and maintained by MoversBoost. Upon cancellation these custom forms will no longer function.
If a client changes logins passwords (to WordPress admin or Host) before requesting a cancellation of services (while still an active client), MoversBoost is unable and will not be able to supply files and databases for the client’s WordPress website, as MoversBoost will not have adequate access.
If MoversBoost created Facebook or Instagram ads those will be turned off. If MoversBoost created call tracking numbers and Google Ads, those will be terminated upon cancellation. Google Analytics, Google Search Console, and Google My Business will all be given ownership access to the client’s email upon cancellation (if created by MoversBoost), or to an email the client specifies.
Search Engines
Provider has been granted permission to use specific keywords and/or phrases for developing and improving the ranking of the Client’s site(s) in search engines.
All fees and deposits are non-refundable.
Service provider has no claim or control of any participating search engine directory or regulations. If at any point clients property is excluded from said services it will not be at the fault of the Provider.
Provider does not guarantee any search engine rankings for specific keywords due to the complex, competitive nature of SEO.
Client recognizes that some websites will drop listings for no apparent reason. Provider will not be held liable for any penalties or dropped listings abstained from search engine sites
Client understands site rankings change and can fluctuate any day, any time because of on-going changes in the ranking algorithm
Client guarantees all elements of text, graphics, photos, designs, trademarks, or other artwork provided to be their property.
Payments and Rights
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide MoversBoost with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize MoversBoost to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, MoversBoost will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
You agree to defend, indemnify and hold harmless MoversBoost and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
If you have any questions about these Terms, please contact us.
